We would love to hear from you! Get in touch with us to have a chat about your event planning needs.
We are located above Grounded Space Cafe - Shop 2188/159-175 Church Street, Parramatta NSW 2150
Tel: 0492 993 277
Frequently Asked Questions
How do I book an initial consultation?
To book an initial consultation you can either fill out the contact form on our website, call us or send us an email to email@example.com
Once you've booked your consultation we will be in touch to confirm your appointment.
How far in advance should I book my wedding planner?
The earlier the better! Ideally, you should book your wedding planner at least 6-12 months in advance. Any bookings made later than 5-6 months from the wedding date may incur a rush fee, depending on the season.
How far in advance should I book my on the day wedding coordinator?
The earlier the better! Ideally, you should book your wedding coordinator at least 3 months in advance. Any bookings less than 1 months from the wedding date may incur a rush fee, depending on the season.
How much is a deposit?
To book your event with us we require a 25% non refundable deposit. The remaining balance must be paid one month prior to your event.
Do you have flexible payment plans?
Yes, we have flexible payment plans. We accept payments via bank transfer, Visa, Mastercard and AMEX. All card payments will incur a 2.5% merchant fee. Our payment plans depend on your package but are usually paid in instalments, a 25% non refundable deposit is required upon booking, 50% is due mid planning and the final 25% is due one month prior to your event. We can be very flexible to suit your needs so let us know upon booking.
What is your cancellation policy?
We have a 14 day change of mind period, if within 14 days of booking you decide to cancel your event with us we will provide you with a full refund excluding the non-refundable deposit. If you decide to cancel your event after the 14 day period we will still provide you with a refund excluding the non refundable deposit. However, you will be liable for any payments due to Emily Jean Events for work we have undergone, which is then charged per hour.